Location: Remote

Type: Contract

Please refer to https://www.artpark.in/careers/developer-advocate

Apply →

Location: Remote

Type: Contract

Scope of Work & Responsibilities

• Lead and manage the Customer Success team of 3–4 members, including performance management, coaching, and professional development.
• Drive internal stakeholder management across Engineering, Design, and Business Development teams, and manage external relationships with NGO partners.
• Oversee the Customer Support function end-to-end, ensuring SLA adherence and continuous improvement in support quality.
• Execute the Customer Success roadmap across 3 quarters, owning Glific platform goals for FY 2026–27.
• Work hands-on with 1–2 high-stakes consulting engagements with NGO partners, delivering strategic outcomes.
• Drive customer experience and retention improvements by identifying and championing product feature enhancements.

Required Skills & Experience

• Demonstrated experience in people management, team leadership, and driving cross-functional initiatives to completion.
• Strong project management and stakeholder management skills with the ability to balance competing priorities.
• Prior experience in the social sector, ideally working with NGOs, non-profits, or development organizations.
• Working knowledge of technology platforms and AI-driven products; comfort navigating technical discussions.
• High ownership mindset with a track record of excellence in deliverable quality; serves as a role model to the team.
• Excellent written and verbal communication skills; ability to anchor and lead webinars, cohort sessions, and client-facing workshops.

Apply →

Location: Hybrid

Type: Intern

FOSS United Foundation is launching a new program to support Indian FOSS maintainers and creators on their journey from discovery to sustainability.

We’re looking for an intern to help us operationalise this brand-new initiative. This is a hands-on role where you’ll be working to support the people behind India’s digital commons ecosystem.

Key responsibilities

• Support FOSS United’s grants program:

  • Manage the end-to-end grants cycle - acknowledgements, disbursals, follow-ups and check-ins
  • Maintain trackers and draft relevant communication.
  • Support the upcoming grants working group.
  • Help process and triage inbound applications.

• Contribute to Maintainer Programs

  • Ecosystem Research
    • Help discover maintainers and creators doing quality FOSS work in India.
    • Research organisations that can contribute to the Maintainer Programs.
    • Help us build a Maintainer Pack. This will be a collection of resources and perks for the Indian maintainer community.
  • Community Building
    • Help build and engage a Maintainer Community
    • Coordinate logistics for community calls and other activities
    • Identify maintainers who’d benefit from introductions, and make those connections
    • Represent the foundation and engage with maintainers at events.

Apply →

Location: Fort Kochi

Type: Full Time

Graphic Designer

Role

We're looking for a Graphic Designer who can bring ideas to life through posters, branding, and creative assets that support our projects and campaigns. This role is for a creative individual who will develop a wide range of visual content across print, digital, and video. You will work with various teams to bring projects to life while ensuring brand consistency.

Responsibilities

• Develop and design creative graphics, layouts, and visual content for various mediums (print, digital, video, motion graphics, etc.).
• Utilize Adobe Creative Suite (Photoshop, Illustrator, InDesign, Premiere Pro) for design tasks. Work with other graphic design tools (Figma) as needed.
• Collaborate closely with fundraising, product, and other cross-functional teams to define project requirements and create cohesive designs.
• Manage multiple design projects from concept to completion, ensuring deadlines and brand consistency.
• Implement brand frameworks and guidelines across various materials. Maintain brand standards and design systems for consistency across all brand touchpoints.
• Edit promotional videos, shooting additional footage when necessary.
• Develop dynamic motion graphics and animations to enhance visual experiences.
• Organize and maintain a library of digital assets, ensuring accessibility and version control.
• Communicate effectively with teams to define project requirements and ensure optimal visual communication.
• Assist in designing and developing high-quality presentations that effectively communicate key messages and data.

Requirements

• Willingness to figure things out, experiment, and learn.
• Comfort working in a fast-moving environment where speed of delivery is of essence.
• Strong portfolio that showcases your design thinking and craft.
• 1–2 years of professional graphic design experience (not required if the above portfolio is strong)
• Strong portfolio demonstrating versatility across print, digital, and video mediums
• Strong visual design fundamentals (typography, color theory, composition, hierarchy)
• Advanced proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign, Premiere Pro)
• Working knowledge of Figma for UI/UX design
• Good verbal and written communication skills

Apply

Please make sure that your portfolio is available in your CV.

Apply in aikyamjobs →

Apply →

Location: Remote

Type: Full Time

ABOUT US Project Tech4Dev aims to be a high performing tech enabler for nonprofits. At Project Tech4Dev, we provide solutions ranging from providing open-source platforms to NGOs to building tech capacity in nonprofits. We equip non-profits with the technology they need to amplify their impact. Our open-source platforms include- Glific, Dalgo, Avni, Kaapi and Sashakt. We also build tech and data capacity in nonprofits by placing seasoned technology professionals with our Fractional CxO Program. Find more about our initiatives here. The current position is for Glific.

Glific platform is a WhatsApp based open-source platform that enables NGOs to build and scale conversational experiences on WhatsApp for programs such as learning, health, and community engagement. The Glific team works closely with NGOs to ensure they can effectively adopt and use the platform through structured onboarding, ongoing support, consulting and continuous product improvements. Glific team engages with 150+ NGOs across 10+ sectors to bridge the last mile communication gap digitally.

We are hiring for an Associate Support role with preference for immediate joining. This role is for you, if you: - Enjoy solving real problems and are curious about digging into issues, troubleshooting them, and finding the root cause to help users move forward. - Like working closely with users—listening to their needs, guiding them through a product, and explaining technical concepts in a simple and empathetic way. - Are excited about working at the intersection of technology and the social sector, supporting NGOs in using platforms like Glific to scale their impact.  RESPONSIBILITIES - NGO Onboarding (Account Setup & Training) - Ensure NGOs complete the pre-onboarding process (pre-requisites to be done to start a WA chatbot) within the defined SLA through timely follow-ups and guidance. - Conduct onboarding calls and ensure NGOs understand the platform, tailoring the session to their use case, needs, challenges, and technical proficiency. - Facilitate large groups, in-person cohorts such as Launchpad and Accelerators. - Design and deliver short explainer videos to help NGOs learn key platform workflows. - Identify opportunities to improve the onboarding process and explore tools and methods to enable self-onboarding at scale.

Customer Support - Resolve NGO queries within the defined SLA based on priority levels by troubleshooting issues, asking the right questions, and clearly communicating next steps, timelines, solutions, and root causes. - Coordinate with the product and engineering teams by providing clear issue descriptions, logs, and reproduction steps. - Independently resolve recurring technical queries wherever possible. - Track and analyze support metrics such as ticket volume, issue categories, SLA compliance, resolution time, escalation rates, and customer satisfaction. - Analyze community discussions to identify recurring issues and suggest improvements to the platform or documentation. - Maintain and update product documentation to ensure it reflects the latest platform updates and reduces repetitive queries. - Explore new support channels (e.g., WhatsApp, in-platform help, support desks) to make assistance more accessible.

REQUIRED EXPERIENCE - 4-6 years of professional experience in any customer-facing roles such as Customer Support, Customer Success, Implementation, or Product Operations - 4+ years of experience supporting technology products or SaaS platforms

PREFERRED EXPERIENCE - Experience facilitating large group, in-person sessions or workshops - Familiarity with database concepts and SQL queries - Experience with chatbots and customer support tools (e.g., helpdesk platforms) - Familiarity with AI tools and applications - Experience working with NGOs, social sector organizations, or mission-driven products

SKILLS - Excellent verbal and written communication skills - Strong customer empathy with a user-centric approach - Problem-solving mindset with good data analysis capabilities - High ownership and accountability for deliverables - Curious and proactive learner with a drive to explore new ideas

COMPENSATION: 9-11 lakhs per annum

LOCATION:  Work remotely from anywhere in India Connect with your local Project Tech4dev team once a month. Required travel every quarter for a week for Project Tech4dev team/ngo meetup. Required to travel for in-person onboarding events at least twice or thrice a year Immediate joining preferred

Apply →

Location: Remote

Type: Full Time

About Us Project Tech4Dev aims to be a high performing tech enabler for nonprofits. At Project Tech4Dev, we provide solutions ranging from open source platforms for NGOs to building tech capacity in nonprofits. Find more about our initiatives here.

Glific is a WhatsApp-based open-source communication platform that enables NGOs to have customized, large-scale conversations with their beneficiaries. Over 160+ NGOs use Glific to bridge the last-mile gap digitally via smartphones. Read more about Glific here.

About the Role We are looking for a Software Developer III to join our engineering team. The ideal candidate is an experienced backend engineer with deep hands-on experience building scalable and maintainable systems in Elixir/Phoenix, Erlang, Ruby, Python. You’ll play a key role in technical design, architecture, and implementation, while mentoring a team of engineers to deliver high-quality, production-grade applications.

If you enjoy working on impactful products, solving complex problems, mentoring developers, and collaborating closely with a cross-functional team — this is a role for you.

Responsibilities - Design and implement scalable, maintainable, and high-performance backend systems using Elixir/Phoenix. - Lead development efforts — break down complex projects and guide the team through execution. - Write high-quality, well-tested, maintainable code, enforcing best practices for code quality, testing, and deployment. - Develop and maintain automated test suites and related tools to ensure comprehensive coverage. - Monitor production systems, troubleshoot issues, identify bottlenecks, and implement effective solutions. - Understand and enhance existing components and applications. - Participate in on-call or support rotations to maintain high availability and reliability. - Collaborate with cross-functional teams to deliver impactful features on time. - Stay current with Elixir ecosystem advancements and introduce relevant innovations to the team. - Mentor and coach junior developers, fostering technical and professional growth.

Requirements - 6+ years of total software development experience, with professional hands-on experience in Elixir/Phoenix, Erlang, Ruby or Python. - Proven track record of leading projects and delivering complex features end-to-end. - Strong experience working with databases (PostgreSQL preferred). - Familiarity with frontend technologies, ideally ReactJS or modern JavaScript frameworks. - Experience writing unit, integration, and property-based tests; strives for comprehensive test coverage. - Deep understanding of software architecture, design patterns, and scalability principles. - Proficient in Git-based workflows, code review practices, and CI/CD pipelines. - Excellent problem-solving, debugging, and communication skills. - Demonstrated ability to mentor and guide junior engineers. - Drive and advocate for operational excellence and reducing Tech Debt, including but not limited to proactive monitoring, logging, and deployment.

Note: We also welcome strong backend engineers with substantial experience in Ruby, Python, Erlang or any other functional programming language, and are excited to transition into Elixir. Training, mentorship, and structured onboarding will be provided.

Preferred - Experience working in or with social impact, civic-tech, or mission-driven organizations. - Exposure to GraphQL. - Experience with DevOps or cloud deployment environments. - Has leveraged AI for development. - Strong understanding of functional programming, concurrency, and OTP (GenServer, Supervisors). - Contributions to open-source Elixir projects or active participation in the community.

Work Location and Travel - Work remotely. - Connect with your local Project Tech4Dev team once a month. - Quarterly travel (1 week) for in-person team meetings. - Occasional travel to NGO partner offices (typically once or twice a quarter).

Compensation The pay range for this position is expected to be between 13-22 Lakh p.a., based on interview performance, skill set and experience.

Apply →

Location: Bengaluru

Type: Full Time

At Ente, we're building beautiful open source products for the world.

We have apps for your Photos, Documents, and 2FA secrets that are used by hundreds of thousands of people from around the world.

We're hiring an engineer to own surface area across these products. Previous experience in mobile development is good to have, but not necessary. Love for craft and finesse is necessary.

You will be solving some of the hardest problems in software engineering, with some of the best minds in the world.

If you're someone who takes pride in their craft, apply.

Apply →

Location: Remote

Type: Full Time

About Us

ProjectTech4Dev aims to be a high performing tech enabler for nonprofits. At Project Tech4Dev, we provide solutions ranging from providing open source platforms to NGOs to building tech capacity in nonprofits. We equip non-profits with the technology they need to amplify their impact. Our open source platforms include- Glific chatbot, Dalgo data management system, and Avni data collection tool. We also build tech and data capacity in nonprofits by placing seasoned technology professionals with our Fractional CxO Program. Find more about our initiatives here.

ROLE DESCRIPTION

Work with Fractional CxO team to understand NGO requirements Work with Fractional CxO to help engineer independently minimum viable products (MVPs)/ proof of concepts (POCs) Assist in data engineering projects, and development/maintenance of client CI/CD pipelines Mentor SDE1/2 both internally and in NGO teams in software development lifecycle practices Represent Project Tech4Dev at workshops and conferences which the team attends Occasionally present webinars on Zoom on work done at Tech4Dev

Key Responsibilities Designing and executing the tech + data strategy and roadmap for NGOs from a CxO capacity Work closely with fCxO team on solutioning for NGOs common problems. Lead the technical direction and architecture for NGO applications to ensure scalability, reliability, and extensibility. Collaborate with Product Managers, NGOs and partners to translate strategic goals into a clear technical roadmap. Guide and mentor the fCxO engineering team along wiht other fCxOs - fostering strong design, coding, and review practices. Push the team towards operational excellence: uptime, monitoring, alerting, infrastructure automation, and CI/CD improvements. Requirements 6+ years of software engineering experience, with at least 2+ in a SDE 3 role. Strong foundation in backend system design, architecture, and infrastructure - proficiency with NodeJS, Python or similar back-end frameworks. Experience managing cloud infrastructure, databases, queues, load balancing, and security for production systems. Deep understanding of APIs, integrations, and data systems, with a bias for automation and reliability. Strong leadership, mentoring, and communication skills - able to bridge technical and non-technical stakeholders. Comfort navigating ambiguous or evolving technical challenges, and a hands-on mindset to prototype and unblock teams.

Preferred Experience with social impact or civic-tech platforms, or working with NGOs and mission-driven organizations. Has leveraged AI in development and platforms

Compensation Full-time position. Compensation based on experience, interview and skills assessment.

Location Remote. You will be required to travel every quarter for a 1-week long team sprint which will happen in destinations as decided by the team. This is an opportunity for the team to work together and have more in-person interactions. You will also be required to travel to NGO client destinations as and when needed for approximately two weeks every quarter.

Apply →